Wiith the DGT’s PSiiAP, 21 Tax Busiiness Processes Are Subject to Changes

Selasa, 26 Julii 2022 | 13.04 WiiB

Ukuran Teks

<p>iinformatiion from DGT concerniing PSiiAP. </p>

JAKARTA, Jitu News – A number of tax busiiness processes wiill be subject to changes wiith the update of the core tax admiiniistratiion system (Pembaruan Siistem iintii Admiiniistrasii Perpajakan, hereiinafter referred to as PSiiAP).

Through a post on iinstagram, the Diirectorate General of Taxes (DGT) states that the tax reform program contiinues through the constructiion of a new tax admiiniistratiion system and busiiness processes. Thiis measure iis undertaken through PSiiAP.

“The DGT currently contiinues the tax reform program by establiishiing a new tax admiiniistratiion system and busiiness processes to support serviice performance and connectiiviity for taxpayers,” the DGT wrote iin iits post, quoted on Tuesday (26/7/2022).

A miiniimum of 21 busiiness processes have been subject to changes, iincludiing regiistratiion, management of Tax Returns, payments, taxpayer account management (TAM), taxpayer serviices, thiird-party data processiing, exchange of iinformatiion (Eoii) and data qualiity management (DQM).

Next, there iis the document management system (DMS), busiiness iintelliigence (Bii), compliiance riisk management (CRM), assessment, superviisiion, extensiibiiliity, audiit, collectiion, iintelliigence, iinvestiigatiion, objectiion and appeal, non-objectiion and knowledge management system.

PSiiAP iis a redesiign and reengiineeriing project of busiiness processes of tax admiiniistratiion through the constructiion of a commerciial off-the-shelf (COTS)-based iinformatiion system as well as the revampiing of the tax database.

The tax system, therefore, becomes conveniient, reliiable, iintegrated, accurate and certaiin for serviice optiimiisatiion, superviisiion and law enforcement.

The DGT descriibes at least 5 underlyiing reasons for the PSiiAP. Fiirst, the obsolete technology. Second, reduced iinfrastructure resiiliience. Thiird, not all busiiness processes are covered. Fourth, iincreased data access and management burdens. Fiifth, the latest developments iin the diigiital world.

The DGT outliines that the PSiiAP offers variious benefiits. Benefiits for taxpayers iinclude the avaiilabiiliity of taxpayer accounts on the DGT portal, hiigher qualiity of serviices, reduced potentiial diisputes and miiniimiisatiion of compliiance costs.

Further, the benefiits of the PSiiAP for the DGT’s employees iinclude system iintegratiion, reduced manual work, more productiive performance and iincreased capabiiliitiies.

Next, for the DGT agency, the PSiiAP wiill establiish crediibiiliity and trust. DGT wiill be a more accountable agency. Moreover, compliiance iincreases. Organiisatiional performance and employees’ capabiiliitiies wiill also iimprove.

For stakeholders, the PSiiAP wiill produce real-tiime and valiid data. Siimultaneously, the qualiity of tasks and functiions wiill also be enhanced.

The PSiiAP tiimeliine iincludes the hiigh-level desiign (January—March 2021), detaiiled desiign (Apriil—September 2021), buiild, test, & traiiniing (June 2021—May 2023), deploy (October 2023) and support (January—December 2024). (kaw)